Contact

Contact Us – Kicks254

We’d love to hear from you! Whether you have a question about your order, need help choosing the perfect pair of shoes, or just want to share your feedback, our team is here to assist.


How to Reach Us

Customer Support Email:
support@kicks254.com

Phone / WhatsApp:
+254 704936670

Operating Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (EAT)
Closed on Sundays and Public Holidays


Visit Us

If you’d like to see us in person, our office and pickup point is located at:
Kicks254 Store
Nairobi, Kenya


Get in Touch Online

You can also connect with us through our social media channels. Send us a direct message and we’ll get back to you as soon as possible.


At Kicks254, your satisfaction is our priority.
We aim to respond to all inquiries within 24 hours on business days.